We work for a better world
Quality and Sustainability 
At Hotel Condesa, our mission is:
To seek the satisfaction of our guests and the commitment to meet their requirements, with the goal of making their stay a unique experience
To ensure that our staff is happy and engaged.
To minimize our environmental impact, working on preserving the value of resources for as long as possible.
Our basic principles
To distinguish ourselves through the treatment we offer our guests. We want your stay at the hotel to be an unforgettable experience.
To involve ourselves directly and committedly in quality management. We have a quality management system implemented according to the international ISO 9001 standard based on continuous improvement.
To ensure the safety, health, and well-being of our employees. Because our human capital is our main asset.
We support the local community, working with local suppliers and promoting Majorcan culture and gastronomy.
To work towards reducing water and energy consumption, leading to a reduction in our carbon footprint with the goal of becoming carbon neutral in the medium term. This includes implementing energy efficiency measures, staff awareness, and emission absorption projects.
We segregate waste and aim for its reduction, including the elimination of single-use plastics and seeking recovery options for our waste.
To offer a high percentage of local food and beverage products for their freshness, quality, and the reduction of the carbon footprint.
Cleaning Service and Sustainability Policy
As part of our commitment to responsible tourism and environmental sustainability, the establishment applies an optimized cleaning program designed to reduce water, energy, and chemical consumption.
For this reason, there is no room cleaning service on the day following arrival. Regular cleaning takes place from the second day of stay, in accordance with the establishment's operational schedule.
Additional cleaning services, towel changes, or replenishments can be requested at reception and may be subject to availability and/or a supplement.
By making a reservation, the guest declares to have read and accepted the service conditions indicated in this policy.