We work for a better world

Quality and Sustainability

At Hotel Condesa, our mission is:

To seek the satisfaction of our guests and the commitment to meet their requirements, with the goal of making their stay a unique experience

To ensure that our staff is happy and engaged.

To minimize our environmental impact, working on preserving the value of resources for as long as possible.

Our Core Principles

To stand out for the service we offer our guests. We want your stay at the hotel to be an unforgettable experience

To directly and actively engage in quality management. We have a quality management system in place, in accordance with the international ISO 9001 standard, based on continuous improvement.

To ensure the safety, health, and well-being of our workers. Human capital is our main asset.

To comply with current legislation and other subscribed requirements, and to integrate guidelines for planning, consumption, production, and circular commitment into our business strategy, internal processes, and relationships with our main stakeholders.

We support the local community by working with local suppliers and promoting Mallorcan culture and gastronomy.

To work towards reducing water and energy consumption, which results in a reduction of our carbon footprint with the goal of becoming carbon-neutral in the medium term. All of this is implemented through energy efficiency measures, staff awareness, and the development of emission absorption projects.

To offer a high percentage of locally sourced food and beverage products for their freshness, quality, and the reduction of our carbon footprint.