COVID-19 Hotel Condesa

We would like to inform you that due to the latest events caused by the COVID-19, we wish to take care of our guests as well as our staff. Therefore, and in accordance with Royal Decree 463/2020, we estimate that the Hotel Condesa will remain closed temporaly.

If you have any questions, please don’t hesitate to contact us by email

Would you like to modify your reservation?

Just send us an email and provide us with your original booking number. Please include also your new travel dates and our team will provide you with your new confirmation* as soon as possible. With this generous gesture on your part, we will be extremely grateful, and you will be contributing to the recovery of tourism and of our hotel.

*The confirmation will be sent directly to you in case the dates chosen have a similar rate. Otherwise, we will send you the quote in advance for your confirmation.

Would you like to cancel your reservation?

Our flexible cancellation policy allows you to cancel free of charge between 2 and 7 days before your arrival. You can cancel your reservation and make a new reservation through our website or you can send us a request via email. We will be happy to help you with everything you need.

We thank you in advance for your patience, understanding and collaboration.


The Hotel Condesa team hope to welcome you soon!